Los Angeles
CRTE offers user behavior analysis using heatmaps, session recordings, and analytics to reveal why visitors don't convert. We translate behavior data into specific changes that move your conversion rate. Understand your users with CRTE.
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User Behavior Analytics is one of the services we run every week — not a capability we list on a menu and outsource. Every engagement is senior-led, with an experienced operator accountable for the work, based out of our office in the Los Angeles market. No white-label reseller stack, no template deliverables lifted from a competitor.
The program starts with a diagnostic: what's working, what's leaking, and where the compounding opportunity is. From there we build a 90-day plan with a working rhythm set in your engagement, executive reviews, and a shared dashboard tied to revenue outcomes — reporting leadership can understand and use.
User Behavior Analytics sits inside our broader CRO services practice, which means when the strategy needs a paid layer, a content layer, or a production layer from CRTE Studio, it's already in the room. One senior-led team, one calendar, one point of accountability.
Every LA CRO engagement we've run has a common pattern: the traffic mix is more mobile, more discovery-driven, and more short-attention than national benchmarks. Our testing programs are built around those realities — not generic e-comm playbooks pulled from a Midwest case study.
A tracking plan naming every event, property and definition before a tag is deployed.
Session replay, heatmaps and funnel tracking installed with consent handling in place.
Behaviour split by source, device and returning status, where most averages hide the answer.
A monthly read of what changed, written for the people who decide the roadmap.
A 2-week diagnostic + a 90-day plan, then a working rhythm with reviews and quarterly recalibrations set in your engagement.
A senior operator reviews your site and returns a scoped, no-jargon plan within one business day — SEO, speed, and conversion. LA-based.