Services / Reputation Management / Reputation Management Software
Reputation Management — Los Angeles

Reputation Management Software

CRTE offers reputation management software that lets you monitor, generate, and respond to reviews from one dashboard. We automate the busywork so protecting your reputation takes minutes, not hours. See the platform with CRTE.

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Overview

Reputation Management Software in Los Angeles.

Reputation software is a category full of overlapping tools that all promise 'review generation + monitoring + response' and mostly deliver a login you forgot about. We treat software selection and implementation as its own service — because the platform decision underneath a reputation program either scales or shackles it.

We implement across Podium, Birdeye, GatherUp, Reputation.com, and the platform-native tools (Yext, GBP direct). Selection depends on your locations count, review volume, category rules, and the CRM you already run — not vendor pitch decks.

For LA-based multi-location practices, restaurants, and hospitality groups, the software layer is where the reputation program lives or dies. We build it right the first time.

What ships

Deliverables on every retainer.

  • +Software audit + vendor selection
  • +Full platform implementation and CRM sync
  • +Review response templates + brand voice guide
  • +Location + team training
  • +Monthly performance readout with response SLA tracking
How we measure

KPIs we sign off on.

  • Review velocity (per location, per month)
  • Average star rating + platform coverage
  • Response SLA (time to first response)
  • Reputation-driven organic assist rate
Local

Built for the Los Angeles market.

For LA-based practices, restaurants, and services, reputation is a moat. Our program handles review generation, SERP defense, and crisis response — everything from a single-location med-spa to a 40-location franchise network.

Los AngelesSanta MonicaCulver CityPasadenaLong BeachBeverly HillsWest HollywoodDowntown LAThe Valley
How we work

The four-phase cadence.

01
Discover

Kickoff, audit, and diagnostics. We map the account, the market, and the goal before we touch anything.

02
Plan

A 90-day roadmap with the channels, creative, budget, and KPIs the team will actually be measured against.

03
Build

Senior operators do the work — no juniors on your account. Weekly cadence, transparent Slack, real deliverables.

04
Optimize

Monthly review + quarterly recalibration. We double down on what works and cut what doesn't, on purpose.

Investment

Three ways to work with us.

Retainer pricing. Real numbers on the intro call — placeholders below stay until we've scoped your account.

Starter

For emerging brands testing a single channel.

  • One primary channel (SEO or paid)
  • Bi-weekly strategy calls
  • Monthly reporting dashboard
  • Slack access, 24h reply SLA
Start with Starter
Growth

Multi-channel program with dedicated senior operators.

  • Two to three channels running
  • Weekly strategy + creative reviews
  • Landing page + creative production
  • Custom Looker/GA4 dashboard
  • Dedicated account lead
Choose Growth
Command

Full-funnel program with fractional CMO leadership.

  • Full-funnel across paid + SEO + lifecycle
  • Fractional CMO cadence
  • Quarterly brand + creative sprints
  • In-studio production days included
  • Executive stakeholder reviews
Talk to Command

Reputation Management Software FAQ.

A 2-week diagnostic + a 90-day plan, then a weekly working rhythm with monthly reviews and quarterly recalibrations.

Ready when you are

Bring us your reputation management software program. We'll take it from here.