Services / Review Generation / Review Monitoring
Review Generation — Los Angeles

Review Monitoring Services

CRTE provides review monitoring that tracks your ratings across every platform so you never miss a review. We alert you in real time so you can respond fast and protect your reputation. Track your reviews with CRTE.

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Overview

Review Monitoring in Los Angeles.

The 'monitor reviews' promise is easy — most tools already do it. What matters is whether the monitoring plugs into a response workflow that actually protects the brand, and whether the negatives get triaged before they turn into a Yelp fire.

Our monitoring service unifies Google, Yelp, Facebook, TripAdvisor, and vertical review sites (Healthgrades, Zillow, The Knot, etc.) into a single feed with alerting rules tuned to the brand — one negative review at a single location vs a pattern across locations means different escalations.

For LA-based brands where a viral bad review can eat a week of traffic, the monitoring layer isn't optional. It's the earliest indicator you have.

What ships

Deliverables on every retainer.

  • +Unified monitoring feed across all review sources
  • +Alerting rules by location, keyword, and sentiment
  • +Weekly review digest to leadership
  • +Escalation playbook for crisis-tier reviews
  • +Monthly executive dashboard
How we measure

KPIs we sign off on.

  • Response SLA + coverage %
  • Sentiment trend by location
  • Crisis-tier resolution time
Local

Built for the Los Angeles market.

Los Angeles is a review-driven market — Yelp, Google, and vertical review sites decide whether a new customer walks in. Our program moves review velocity and star ratings without violating platform policy or synthetic-review flags.

Los AngelesSanta MonicaCulver CityPasadenaLong BeachBeverly HillsWest HollywoodDowntown LAThe Valley
How we work

The four-phase cadence.

01
Discover

Kickoff, audit, and diagnostics. We map the account, the market, and the goal before we touch anything.

02
Plan

A 90-day roadmap with the channels, creative, budget, and KPIs the team will actually be measured against.

03
Build

Senior operators do the work — no juniors on your account. Weekly cadence, transparent Slack, real deliverables.

04
Optimize

Monthly review + quarterly recalibration. We double down on what works and cut what doesn't, on purpose.

Investment

Three ways to work with us.

Retainer pricing. Real numbers on the intro call — placeholders below stay until we've scoped your account.

Starter

For emerging brands testing a single channel.

  • One primary channel (SEO or paid)
  • Bi-weekly strategy calls
  • Monthly reporting dashboard
  • Slack access, 24h reply SLA
Start with Starter
Growth

Multi-channel program with dedicated senior operators.

  • Two to three channels running
  • Weekly strategy + creative reviews
  • Landing page + creative production
  • Custom Looker/GA4 dashboard
  • Dedicated account lead
Choose Growth
Command

Full-funnel program with fractional CMO leadership.

  • Full-funnel across paid + SEO + lifecycle
  • Fractional CMO cadence
  • Quarterly brand + creative sprints
  • In-studio production days included
  • Executive stakeholder reviews
Talk to Command

Review Monitoring FAQ.

Google, Yelp, Facebook, Trustpilot, BBB, industry-specific (Healthgrades, Avvo, TripAdvisor, G2), and any private feedback surface you route through us. One dashboard, real-time alerts.

Ready when you are

Bring us your review monitoring program. We'll take it from here.